Hello! My name is Marcia Lee, that’s me above in the sequins and cowboy hat – taken years ago for a “glamour” photoshoot, the pictures were re-discovered during one of my moves a couple of years ago 🙂 Also photoed above are my parents, whom I interviewed for the user profile assignment, Bill & Charlene.
My information technology user profile: I currently use a variety of programs & platforms to complete my daily work in my position as Serials Specialist at Grand Rapids Community College. I use Innovative’s ILS Sierra every single day, Microsoft Excel, Word & Powerpoint – nearly everyday, in addition to multiple email accounts daily. I have always learned best when I troubleshoot how to utilize & navigate platforms, so as my position at GRCC has come to involve more electronic resource management tasks, I have grown in my information technology skills & knowledge. As for personal use, I use my iphone & its applications with an average amount of comprehension, I consistently log into Facebook, Pinterest, Google Drive & my Gmail account. I also use search engines and databases fairly confidently, to complete personal interest & educational projects. Although I use a wide variety of technology on a daily basis I would not consider myself anywhere near an expert on any one of the aforementioned applications, platforms or programs – I am for the most part an average level user.
A bit on my professional & educational backgrounds: As I mentioned previously, I am currently a Serials Specialist at a community college & have been for the last 5 years. Prior to obtaining the position at GRCC, I was completing my undergraduate degree at Central Michigan University where I also worked in the library all of my 4.5 years there as a student. I graduated in 2010 with a bachelor’s in Family Studies (aka social work) & a minor in Visual Arts. In 2014 I enrolled in a graduate program for Health Administration at CMU – I quickly realized that my peers, who were already all working in healthcare, were several steps ahead of me & the program was not a great fit. Even though I did not complete the full program I did end up completing enough courses to qualify for a graduate certificate in Health Administration. Soon after completing those courses, I realized with my professional experience & natural desire to research a wide variety of interests, pursuing my MLIS just made sense. So, here I am.
Some more random facts about me: Outside of school & work, my favorite topics to learn about are religion, social psychology & social justice (although more often the injustice that exists in our society). If I could possess any “super power” I would love to have the ability to absorb information & knowledge instantly through just a touch – like touch a book & comprehend all of its meaning, or touch a person & have their wisdom passed to you. I currently live with my boyfriend, Andy & our cat, Henry in an apartment in downtown Grand Rapids, Michigan. My favorite season is fall, least favorite is what we are currently experiencing – a snowy, freezing winter. I have never seen a mouse IRL aside from pet stores. If I could travel anywhere right now it would be to Greece or Ireland.
My parents’ user profiles, based on answers to my questions (all listed below):
*My dad sends emails & texts alike in ALL CAPS, this is why his responses appear this way.
- How do you utilize email (personal, work)?
- *Dad: BOTH.
- Mom: Both personal and work.
- Do you have more than 1 email address?
- Dad: YES, PERSONAL & BUSINESS.
- Mom: 2 emails – personal and work.
- When sending emails do you use the attachment feature? Do you ever send links within the body of your message?
- Dad: YES, BOTH ATTACHMENTS & LINKS….MOSTLY ATTACHMENTS.
- Mom: Yes to attachments and links.
- Are there features you would like to know more about within your email account?
- Dad: YES, HOW TO PRINT MOST RECENT EMAIL ONLY AND HOW TO SCAN AND SEND DOCUMENTS.
- Mom: Yes there are many things still unknown to me.
- Are you confident and comfortable sending and opening emails?
- Dad: ABSOLUTELY, I DO IT ALL DAY LONG.
- Mom:Yes, confident and comfortable with emails.
- Do you prefer to send emails versus handwritten letters, or vice versa?
- Dad: I USUALLY PREFER SENDING EMAILS AS OPPOSED TO SNAIL MAIL OR TEXTING, BUT IT DEPENDS ON THE SITUATION.
- Mom: No, either way to send letters are fine to me – more personal in writing
- Do you prefer to call or text someone?
- Dad: I PREFER EMAIL, BUT WILL TEXT IF IT’S A SHORT MESSAGE AND WILL USE SNAIL MAIL IF IT’S A LONGER MESSAGE AND NOT URGENT.
- Mom: Prefer to call.
- Are you comfortable sending texts?
- Dad: YES, I AVERAGE ABOUT TEN PER DAY.
- Mom: Yes.
- When considering calling versus texting, do either lack important characteristics (in your opinion) as a mode of communication?
- Dad: I WILL CALL IF I NEED A QUICK RESPONSE TO A QUESTION OR DON’T HAVE THE TIME TO TYPE A TEXT OR EMAIL.
- Mom: Texting does not give you the knowledge of the fluctuation of the voice.
- When using a search engine (ie Google), do you know how to decipher higher quality versus lower quality websites that are generated in response to your query? If so, how?
- Dad: NOT REALLY, I MUDDLE THRU TO FIND WHAT I NEED. I DON’T ALWAYS FIND WHAT I’M LOOKING FOR.
- Mom: I believe so, more detailed descriptions, definitions etc. – in the better search engines.
- Do you use Microsoft Office programs often (more than once per week)? If so, which ones and how do you use them?
- Dad: I USE WORD TO TYPE LETTERS AND OUR OFFICE USES EXCEL FOR SPREADSHEETS.
- Mom: Word and Excel – business reports, ordering
- Have you ever used Skype or an online video chat platform? If not, are you aware that they exist? If so, what was your experience like – did you enjoy it or find it too complicated?
- Dad: I’VE USED SKYPE A FEW TIMES, BUT VERY SELDOM AND AT OUTSIDE LOCATIONS. I DON’T HAVE A NEED FOR IT AND DON’T HAVE IT ATTACHED TO MY COMPUTERS.
- Mom: No, I haven’t actually used one – yes, I am aware of them.
- Have you ever used Google Docs? If so, do you feel confident in your skills to use and share items through it?
- Dad: I DON’T THINK I’VE EVER USED THEM. IF I KNEW HOW TO, I MIGHT BE INTERESTED.
- Mom: No, never used Google Docs.
- Do you complete periodic scans or checkups on your computer(s) in order to protect it from viruses?
- Dad: I USE A COMPUTER CLEANER WEEKLY AND I DEFRAGMENT MONTHLY.
- Mom: Yes – I complete scans to check on viruses weekly.
Based on their responses, I think it is easy to see a slight difference in how I personally use technology, versus how they view & use it. It is apparent that they see technology as a means to an end, modes of communication – not necessarily as ways to pursue personal interests or to complete leisure activities, like frequently socializing or playing games. They understand the necessity of technology & comprehend the programs & platforms they need to, in order to complete tasks they must to communicate with the outside world, for personal & business related contact.